A customer feedback is created to collect honest feedback from consumers. A survey is important for any company that aims to satisfy the demands and expectations of the customers.
Any survey or feedback will connect the company team and its customer to communicate on various topics for improvement of food and other services of the restaurant.
Furthermore, through a survey, a customer can easily share his/her thoughts related to the company’s services. A company gets to know about their performance through the honest feedback provided by the customers.
About Papa Murphy’s:
Papa Murphy’s is the popular pizza house in the US. Founded in 1995, Papa Murphy’s now can operate more than 1300 chains in 38 states. Besides, it also has the branches in the United Arab Emirates and Canada. Since it offers the unique concept of serving pizza, Papa Murphy’s can stand out among other pizza restaurants.
Papa Murphy only makes the pizza dough and topping for you. Then, you can take it home and bake the pizza by yourself. This way, you can enjoy the warmness of pizza at home. So, it is like enjoying the homemade pizza. Papa Murphy’s wants to ensure that their customers are satisfied with pizza and service or not.
This survey is online survey which is taken though visiting their official website papasurvey.com. Through this survey, Papa Murphy’s can collect the customers’ review about the experience they had at the store.
So, Papa Murphy’s designs the questionnaire which asks about the customers’ experience. For instance, the questions will be about the pizza quality, service speed, employee performance, etc.
What are the pre-requisite of Papa survey?
Papa Murphy’s survey does not need the complex requirements. As the customers, you only need a piece of receipt from Papa Murphy’s. This receipt will inform you about the details needed to precede Papa Murphy’s survey. For instance, it tells you about Papa Murphy’s store number also the time of your visit. Then, what items do you need to process this survey? Here are they.
- The receipt or baking instruction:
After purchasing pizza at Papa Murphy’s, you will get a piece of paper containing the baking instruction and receipt. This paper will give you the details of your transaction. As the example, the receipts contains the store details including the address and store number.
Besides, the receipt also contains the date and time when you came to Papa Murphy’s. The last, there will be a baking instruction to guide you bake the pizza at home. From all of these details, you only need the store # and time of your visit.
- Internet accessibility and computer, laptop or Smartphone:
Papa Survey is only available online. So, the use of mobile device along with computer is very necessary. When your computer and internet are ready, you can visit the survey portal.
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The feedback that you give in this survey can help Papa Murphy’s to improve their service. Besides, this survey also gives you a chance to share.